In 2025, evolving vehicle preferences have significantly impacted motor claims, as reported by new data from the auto insurance sector. The surge in popularity of electric vehicles (EVs) and autonomous cars has led to a transformation in the nature and frequency of motor claims. These modern vehicles, with their advanced technology and safety features, are not only influencing insurance premiums but also redefining claim types. Insurance companies are observing a decrease in traditional accident claims while noting an uptick in technology-related issues and software malfunction claims. Moreover, the shift towards eco-friendly and self-driving vehicles is influencing insurers to adapt their policies and coverage options to better address the new risks and opportunities presented by these vehicles. This data underscores the necessity for insurance providers to innovate in response to shifting consumer preferences and technological advancements in the automotive industry.
Insurance BusinessNew data shows smarter solutions to change-of-mind returns as retailers crack down
August 3, 2026
In a bid to address the rising costs associated with change-of-mind returns, many retailers are implementing stricter policies. However, recent data suggests that a more