New data shows one in three Black Friday chargebacks say ‘Never Arrived’ as Chargeflow launches Prevent 2.0

Chargeflow, a leader in chargeback prevention technology, has launched Prevent 2.0 following new data revealing that one in three Black Friday chargeback claims state the item ‘never arrived.’ This alarming statistic highlights a significant challenge for e-commerce merchants during peak shopping seasons. Prevent 2.0 aims to help retailers proactively reduce chargebacks by improving dispute management and enhancing customer communication. By leveraging advanced data and automation, the updated platform provides more accurate transaction tracking, helping merchants protect revenue and reduce fraud-related losses. Chargebacks marked as ‘never arrived’ can severely impact merchant accounts, making solutions like Prevent 2.0 crucial for business sustainability. This launch underscores the growing importance of sophisticated chargeback prevention solutions amid increasing online shopping and related disputes.

Morningstar

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